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Software Development Engineer in Amazon (Vancouver, CA)

Software Development Engineer – Join Amazon Connect’s Trailblazing Team!

Location: Canada (Amazon Development Centre Canada Vancouver)
Job Type: Full-time

Step into the future of customer service technology with Amazon Connect! As part of the AWS Solutions team, Amazon Connect is reshaping the contact center industry by providing scalable, AI-driven solutions that empower businesses to deliver exceptional customer service. If you’re passionate about cutting-edge technology, this is your chance to make a significant impact.

You’ll join a team of innovators, working on sophisticated systems that leverage Amazon’s powerful services such as Lambda, Amazon S3, and Amazon Lex. With a focus on developing resilient and scalable solutions, your contributions will help redefine the way customers interact with businesses.

Key Responsibilities

• Design, develop, and deploy software for Amazon Connect’s ecosystem.
• Collaborate with senior technical leaders to implement scalable and reliable systems.
• Address customer needs with innovative engineering solutions.
• Ensure high system availability and participate in on-call responsibilities.
• Work on full-stack projects involving AI, ML, Big Data, and NoSQL databases.

Candidate Requirements

Basic Qualifications:

• Minimum of 3+ years of professional software development experience.
• At least 2 years of system design or architecture experience.
• Proficiency in at least one programming language.

Preferred Qualifications:

• 3+ years of experience in full software development life cycle, including coding standards and code reviews.
• Bachelor’s degree in Computer Science or equivalent field.

Why Join Us?

Inclusive Culture
Amazon values diversity and fosters an inclusive environment. With affinity groups and global events like AmazeCon, we celebrate diverse perspectives and encourage personal and professional growth.

Work-Life Balance
Enjoy flexible working hours and a supportive environment that prioritizes your well-being. Our team emphasizes the importance of balance, ensuring a productive yet fulfilling personal life.

Mentorship and Growth
Amazon is committed to career development. You’ll have access to mentorship, constructive code reviews, and opportunities to expand your expertise through challenging projects.

Benefits

• Competitive salary ($114,800–$191,800/year).
• Comprehensive medical, financial, and other benefits.
• Potential for equity, sign-on bonuses, and other incentives.
• Opportunities for professional growth and learning.

How to Apply

Are you ready to join a team that’s revolutionizing the contact center industry? Apply today through Amazon’s career site. For those requiring accommodations during the hiring process, visit Amazon’s accessibility page.