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Customs Trade Coordinator in FedEx (Tonawanda, NY, USA)

Customs Trade Coordinator in FedEx (Tonawanda, NY, USA).

Are you looking to build a career with a global leader in logistics? FedEx Logistics is searching for a dedicated and detail-oriented Customs Trade Coordinator for the 1st Shift at our facility in Tonawanda, NY. This full-time, in-office position offers a unique opportunity to join a dynamic team and grow your career in international trade and customs operations. If you thrive in a fast-paced environment and are eager to learn, we want to hear from you!

About FedEx Logistics

FedEx Logistics is a trusted global leader in freight forwarding, customs brokerage, and trade facilitation. We help businesses of all sizes navigate the complexities of international shipping, offering solutions in ocean and air freight, distribution, and trade advisory services. Our mission is to connect people and possibilities worldwide, providing unparalleled service and expertise in every aspect of logistics.

Job Overview

The Customs Trade Coordinator is responsible for managing the documentation required for the import of goods into the United States. You’ll ensure shipments meet all regulatory requirements, coordinate with U.S. Customs and government agencies, and provide exceptional customer service. This role is ideal for someone who enjoys problem-solving, is highly organized, and is eager to learn about international trade and customs operations.

Key Responsibilities

In this role, you’ll take on the following tasks:

• Manage import documentation for U.S. Customs clearance.
• Accurately classify goods using databases, SOPs, tariff books, and online resources.
• Process various import-related documents and ensure they comply with regulations.
• Maintain shipment records to meet all record-keeping requirements.
• Collaborate with internal teams, external customers, brokers, and government agencies to ensure seamless shipment processing.
• Handle agency brokerage shipments and remote filings.
• Ensure all organizational and government policies are followed to the letter.
• Deliver high-quality customer service to resolve inquiries promptly.
• Perform other related duties as assigned.

Work Schedule

This is a full-time position, offering a steady Sunday-Thursday schedule:

• Monday-Thursday: 7:00 AM – 3:30 PM EST
• Sunday: 6:30 AM – 3:00 PM EST

Some flexibility may be offered with hybrid remote work options based on company policy.

Candidate Requirements

We’re looking for a motivated individual who meets the following qualifications:

Required:

• Education: High school diploma or GED.
• Work Experience: At least 6 months of general work experience (no specific industry experience required).
• Technical Skills: Proficiency in data entry and Microsoft Office Suite (Outlook, Word).
• Soft Skills: Strong verbal and written communication, organizational skills, and interpersonal abilities.
• Ability to handle high volumes of work and meet time-sensitive deadlines with minimal supervision.

Preferred Skills:

• Familiarity with office equipment (printer, scanner, fax).
• Experience working with multiple systems and databases.
• Problem-solving skills and attention to detail.

Why Join FedEx Logistics?

At FedEx Logistics, we believe in creating a workplace where employees can thrive and succeed. By joining our team, you’ll gain access to the following benefits:

• Competitive Pay: Starting salary ranges from $15.50 to $23.88 per hour, based on experience and location.
• Comprehensive Health Benefits: Including medical, dental, and vision insurance.
• Retirement Plans: Secure your future with our retirement savings options.
• Tuition Reimbursement: We support your professional growth through educational assistance.
• Paid training to ensure your success in this role.
• Hybrid remote work opportunities (subject to company policy).

A Company Committed to Inclusion

FedEx Logistics is proud to be an equal opportunity employer. We celebrate diversity and are committed to providing a workplace where all employees are respected, valued, and empowered to succeed. Our inclusive environment fosters collaboration and innovation, driving our mission to deliver excellence in global trade solutions.

How to Apply

Don’t miss the opportunity to start an exciting career with FedEx Logistics. Apply today and take the first step toward a fulfilling future in global trade and customs operations, in this LINK.

Join FedEx Logistics, where we connect the world through innovative logistics solutions and a commitment to excellence. We look forward to welcoming you to our team!