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Account Strategist, Engage | Google Customer Solutions (Ann Arbor, MI, USA)

Google is seeking an Account Strategist to join the Google Customer Solutions (GCS) team in Ann Arbor, Michigan. This full-time role provides the opportunity to work with a diverse range of small- and medium-sized businesses (SMBs), helping them grow through Google’s advertising solutions. You’ll be part of a dynamic team that thrives on innovation, client success, and collaborative problem-solving.

Job Description

As an Account Strategist, you will build and manage client relationships, understand business challenges, and create tailored advertising solutions. You will utilize your expertise in online media and communication to develop forward-thinking, data-driven analyses and consultative recommendations. By working closely with clients, you’ll help them achieve their marketing objectives and drive business growth through Google’s range of advertising products.

Responsibilities

• Build and manage client relationships through virtual and/or face-to-face interactions, meeting multiple clients daily to understand their business challenges, marketing objectives, and success metrics.
• Collaborate with internal and external stakeholders to ensure workflows and projects are completed on time and to the highest standards.
• Achieve growth goals, including quarterly business growth and productivity targets, by presenting Google’s advertising solutions tailored to client needs.
• Develop forward-thinking, data-driven analyses and actionable recommendations aligned with client goals, presenting clear opportunities for impact.
• Deepen your knowledge of Google advertising products and demonstrate how they can help meet a wide range of marketing objectives.

Requirements

Minimum Qualifications:

• Bachelor’s degree or equivalent practical experience.
• 2 years of experience in advertising, sales, marketing, consulting, or media.
• Ability to travel up to 20% of the time as required.

Preferred Qualifications:

• Experience assessing and achieving client success through effective questioning, objection handling, and competitive selling.
• Proven expertise in launching and managing paid digital advertising campaigns, especially in Google Ads or other digital marketing platforms.
• Experience working with channel sales, advertisers, agencies, or clients.
• Ability to prioritize and manage a portfolio in an advertising or media sales context, meeting growth goals.
• Strong storytelling skills and the ability to create compelling narratives for client engagement.

Benefits

• Competitive salary: base range between $81,000 and $119,000 USD, plus bonuses, equity, and additional benefits.
• Comprehensive health, dental, and vision insurance.
• Retirement plans with company matching.
• Generous paid time off, including holidays and parental leave.
• Opportunities for professional development and growth.
• Access to cutting-edge tools and resources in a world-class environment.

Note: Compensation reflects base salary only. Additional details regarding bonuses, equity, and benefits will be provided during the hiring process.

About Google Customer Solutions

Google Customer Solutions (GCS) is dedicated to empowering small- and medium-sized businesses with innovative advertising solutions. By joining this team, you will have the opportunity to shape the future of advertising and make a tangible difference for business owners across the globe. Our culture fosters collaboration, creativity, and client success, making it an exciting place to grow your career.